Notifications

Netdata supports two ways to send alert notifications: from Netdata Cloud or from the Netdata Agent.

You can use either or both depending on how your infrastructure is set up.

tip

Need alerts fast?
Use Cloud for a centralized setup, or Agent for full control on each node.

Notification Methods

Netdata Cloud (Centralized)

Netdata Cloud collects alert data from all connected nodes and sends notifications through your configured integrations.

See supported Cloud integrations

Popular integrations:

• Amazon SNS
• Slack
• Discord
• Splunk
• Microsoft Teams
• Mattermost

Netdata Agent (Local)

The Agent sends alerts directly from the node, even if it's offline or not connected to the Cloud.

See supported Agent integrations

Popular integrations:

• Email
• Slack
• PagerDuty
• Twilio
• Telegram
• Opsgenie

Alert Intelligence and Severity Levels

Netdata's alerts are designed to minimize false positives and prevent alarm fatigue.

Alert Severity Levels

Level	Description	Typical Action
CLEAR	The metric has returned to normal range	No action needed
WARNING	The metric shows concerning behavior that requires attention	Investigate during business hours
CRITICAL	The metric indicates a serious problem requiring immediate action	Immediate response required

These severity levels help you prioritize your response and can be routed to different notification channels based on urgency.

Preventing Alert Fatigue

Feature	Benefit
Intelligent Defaults	Thresholds carefully selected based on real-world experience
Hysteresis Protection	Prevents notification floods when metrics fluctuate around thresholds
Notification Delays	Configurable delays ensure transient issues don't trigger alerts
Role-Based Routing	Ensures alerts reach only the appropriate stakeholders

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You can configure different notification channels for different severity levels. For example, you can send WARNING alerts to Slack and CRITICAL alerts to PagerDuty.

Troubleshooting Assistance

When you receive an alert, Netdata provides tools to help you understand and resolve the issue:

Netdata Assistant

The Netdata Assistant is an AI-powered feature that guides you through troubleshooting alerts by providing:

• Clear explanations of what the alert means
• Assessment of potential causes
• Recommended troubleshooting steps
• Links to relevant documentation

The Assistant window follows you as you navigate through dashboards, making troubleshooting faster and more efficient.

Community Resources

For more complex issues, you can access the Alerts Troubleshooting space in our community forum, where you'll find:

• Detailed information about all built-in alerts
• Recommended troubleshooting actions from experts
• A searchable history of previously solved issues
• Ability to ask questions and share your own solutions

Which One Should I Use?

Choose the option that fits your needs:

Use Case	Best Option
Manage multiple nodes centrally	Netdata Cloud
Fewer configs, alerts from one place	Netdata Cloud
Full control at node level	Netdata Agent
No internet or external dependencies	Netdata Agent
Fine-tuned control per system/service	Netdata Agent
Want both simplicity and flexibility	Use both

Next Steps

• 🔧 Set up Cloud Notifications
• ⚙️ Set up Agent Notifications

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For additional alert customization options including threshold adjustments, custom conditions, and notification routing, check out our alert configuration reference.